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Lords Committee inquiry into the Online Safety Act

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Published:

7 Aug 2026

Last updated:

7 Aug 2026

Lords Committee inquiry into the Online Safety Act

TL;DR:

A select committee is assessing whether the Online Safety Act has had an impact on UK citizens’ safety, including whether Ofcom’s implementation and enforcement has been appropriate and effective. This includes whether the OSA and subsequent enforcement will be affected by incoming online age restriction regulations. The inquiry has opened with a call for evidence, closing 7 September.

“The Online Safety Act: implementation and impact”

If you find this article helpful and want deeper analysis or tailored advice and support, then get in touch – we’d be happy to discuss how our expertise can meet your needs. Even if you’re just curious about it all, we'd love to chat.


Hang on, what’s a select committee?

It’s a formal group of MPs or Peers who assess policy and legislative issues, independent of Government. Commons committees shadow government departments to assess and evaluate their work, as well as overarching things like public finance.


Lords committees have a different remit. Permanent groups cover wide topics – the Digital and Communications Committee running the OSA inquiry is one of these. Others are set up for a single year to look at a specific issues.


Select committees publish reports to which the government (and affected public bodies like Ofcom) will respond. While they cannot directly alter policy or legislation, as a formal part of the Parliamentary framework they nonetheless have considerable influence and are taken seriously.


What’s the inquiry about?

It’s no secret that both the Online Safety Act and Ofcom’s work to enforce it have come in for heavy criticism. The OSA is accused of infringing on privacy and free speech by those who think it is too stringent, and of protecting ‘Big Tech’ rather than children by those who think it isn’t strict enough. That’s a hard needle for the committee to thread. With regard to Ofcom, some people think their work to implement the OSA has been too slow, hasn’t responded to the needs of individual sectors (particularly video games), doesn’t have any teeth, and in some instances hasn’t reflected the OSA requirements closely enough. It’s striking that the OSA is being so closely assessed such a short time (relatively speaking, for such a complicated bit of legislation) since its enactment in 2023, indicating that the committee is really serious about getting the OSA up to scratch.


The inquiry launched by the select committee aims to evaluate:

  • Whether the OSA has had any meaningful impacts on online safety;

  • The effectiveness and appropriateness of Ofcom’s enforcement;

  • If the OSA itself is fit for purpose and what actions government might need to take.


Crucially for the video games sector, that last strand of the inquiry is looking at the potential impact of the pending online age restrictions regulations recently announced.


As part of the inquiry, the committee has opened a call for evidence, closing on 7 September.


And a ‘call for evidence’ is…?

It’s another term for ‘consultation’ – an invitation for anyone who has an opinion to send it in. ‘Evidence’ is a very broad term here, referring not just to hard data but also to views and comments on the issues raised. Anyone from citizens to public bodies can respond, including businesses of all sizes. Questions are provided (see below) but they don’t all have to be answered.


Given the high engagement rate with the ‘Growing up in the online world’ consultation earlier this year, we wouldn’t be surprised to see a lot of responses from advocacy groups and citizens, covering a wide range of views. It’s therefore important for businesses affected by the OSA to make their voices heard too, whether it’s in support of the Act or to criticise it.


How is the inquiry relevant to video games?

The scope of the OSA means that many video games companies are subject to its requirements, from completing risk assessments through to mandatory age verification and stringent safeguards. Its implementation and enforcement therefore directly impact a wide range of businesses in the sector. This is particularly the case for incoming online age restrictions, which risk significantly increasing providers’ regulatory obligations by age-limiting ‘stranger contact’ features (like player chat).


What evidence is being asked for?

The 14 questions cover three themes:


Impact of the OSA

This asks for information about what the OSA has actually done in practice. While the committee will be open to hearing about the changes that companies have made, they are chiefly interested in whether these changes have made a meaningful impact. Perhaps unintuitively, as well as demonstrating that changes have made a positive impact, it’s also an opportunity to explain why some (particularly onerous) requirements aren’t making a positive impact – there’s a question about how the OSA could be creating negative effects.


Video games companies should consider how they can go beyond reporting their changes at a surface level and outline what impact this has had on players in practice.


Ofcom’s implementation and enforcement

Ofcom has faced plenty of criticism from the public and industry alike. Common complaints include slow progress, the choice of companies under investigation, and their decisions over how to interpret the OSA. Problems enforcing the regime internationally haven’t help matters either.


The call for evidence asks whether those criticisms are fair, and how effective Ofcom has been overall. This includes questions about whether Ofcom has been interpreting and/or implementing the OSA correctly. Many video games companies feel Ofcom has not properly understood the sector or how it differs from other online services, so this is a chance to say that formally and explain what better support should look like.


Adequacy and future of the legislative framework

The third set of questions asks whether the OSA is working and what else, beyond changing the law, might need to happen. It overlaps to a certain extent with the earlier sections on impact and enforcement, giving respondents a chance to reflect specific concerns in a fuller context.


For video games, the key point is that the question set specifically asks about the upcoming online age restrictions framework. Because the regulations will be made through secondary legislation, there may be little, if any, public scrutiny. This call for evidence could therefore be the only real chance to comment formally on what the government has announced so far. It won’t guarantee change, since the inquiry doesn’t have direct influence over legislation, but it is a useful opportunity to put the sector’s concerns clearly on the record.

How can Flux help me?

We know that dealing with the Online Safety Act hasn’t exactly been smooth sailing for everyone, with even relatively low-risk services having trouble navigating the Act and the regulatory guidance. If you’ve got an opinion on what’s working and what isn’t, this is a great opportunity to put your views across – it’s also pretty unusual timing, giving an unexpected chance to comment on the online age restrictions ahead of the new regulations being set.


If you’ve got something to say and need some advice about how to get involved with the call for evidence, we can help you – our services range from general advice on how to frame your comments, right through to a fully-drafted submission. Get in touch with us to talk it through a bit, no strings attached.

Author: Dr Celia Pontin and Veronica Perez

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